Frequently Asked Questions

Your mat may have slight curls or creases when first unrolled due to compression during shipping. In most cases, it will fully flatten within 24–48 hours when laid flat at room temperature. To speed up the process, place the mat in a warm area or set a few heavy objects (like clubs or weights) on the corners.
Yes — all Squalline mats are designed for indoor and outdoor versatility. The turf materials are UV-resistant and weather-tolerant, making them ideal for backyards, garages, or indoor simulators. For best results, use the mat on a flat, dry surface.
Maintenance is simple — vacuum or shake off debris after each session. For a deeper clean, wipe with a damp cloth or mild soap solution and let it air dry. Avoid harsh chemicals or high-pressure washing to preserve the turf fibers.
Orders are processed within 1–2 business days and typically arrive in 2–5 business days within the continental U.S. Tracking information is provided via email once your order ships.
We offer a 30-day return policy on all unused items in their original packaging.

Have more questions? Contact us